Sales conditions

Red Garage Skateboarding follows Standard Sales Conditions set out by Forbrukertilsynet. For further details, see here.

All questions regarding sales conditions and other request may be directed to Red Garage Skateboarding (organization number 929412747) by phone 97954476 and by email info@redgarage.no

Payment

 Purchases can be paid by Vipps and credit cards. The card will be charged on the same day the good is sent.

Delivery

 Your purchase will normally be shipped within 48 hours (and no later than 30 days) after the order is placed. The package will be delivered by “Helt Hjem” to a pick-up point close to you. Delivery times may vary according to where you live, but does normally not exceed 4-6 days in Norway. Please check Helt Hjems webpages for delivery times to your pick-up point https://helthjem.no/send-en-pakke-info  You may also pick it up at Red Garage Skateboarding in Ensjøveien 24b, 0661 Oslo upon previous appointment.

 Right to cancel

You have the right to cancel the purchase and return goods to Red Garage Skateboarding within 14 calendar days after the goods are received. Buyer must cover the direct costs associated with returning the goods. The goods must be unused and in the same condition as when received. Make sure to pack the good properly before sending.

Repair/Replacement

If you have received an item that is faulty or damaged within 14 days, you should contact Red Garage Skateboarding immediately for further instructions.

 Conflict resolution

 Claims must be directed to Red Garage Skateboarding within a reasonable time frame and we shall aim to find an good solution for all. If this is not successful, you may contact the Consumer Council of Norway for mediation. The Consumer Council may be reached on (+47) 23 400 500 or at www.forbrukerradet.no